Policies, the short version.

Using this site

Anything on my public website is for informational purposes only and not advice for your specific situation.

The strategy call

The strategy call is $300 for 60 minutes, and I screen it first. Before we meet, I look at what you've told me to make sure I can actually be useful to you. If I don't think I'm the right person to help, I'll say so, and you won't be charged (or I'll refund you if you've already paid).

Once we've had the call, it's non-refundable, since the time has been spent. If you go on to an audit or a build, the $300 is credited toward it.

Audits, builds and Care

These are bigger pieces of work, so they run under their own written terms rather than this page. When an audit or build makes sense, you get the scope, the price, the timing and who owns what spelled out in a short agreement for that specific work, and we both sign off before anything starts. An ongoing Care plan, if you want it once you're live, is quoted and agreed the same way.

The honest bit on liability

All software has bugs, including my own. A software bug isn't grounds for a refund on its own. I write software carefully and with the intention of avoiding bugs and problems. However, if software I ship ever causes real damage to your business, my liability is capped at what you paid me for the engagement. Nothing limits my liability beyond what the law will allow me to limit.