Foundation / Case studies / MileMethod
Case study
MileMethod.
A custom client portal and admin system for a travel advisor running a credit-card rewards service. One place the business actually runs from, instead of a stack of five tools.
The problem
Running a business out of five tools and memory.
- The business ran on five disconnected tools, a CRM, two spreadsheets, a notes app, Calendly, and Stripe, none of which talked to each other.
- Nothing was a single source of truth, the real state of each client lived in the owner's head.
- Every new client meant copying data into three places by hand. The owner had become the bottleneck for the whole company.
- Off-the-shelf "all-in-one" tools didn't fit the bespoke rewards-tracking workflow, and had already been tried and abandoned.
What I built
One custom client portal and admin system.
- Client portal. Sign-in, intake, application status, points balances, and a message thread. Clients see only their own data.
- Admin system. Every client, application, card, and payment in one place, with a pipeline the owner runs without leaving the app.
- Card tracking. The bespoke part: applications, bonuses, fulfillment dates, and points earned, tracked per client with no copy-paste.
- Payments. Stripe integration that invoices, takes payment, and reconciles against the client's account automatically.
- Notifications. Automatic branded email at the moments that used to need a manual reminder.
- Built to last. Real authentication, row-level security, a database designed to grow, and every account in the owner's name from day one.
In their words
"A short headline quote from the MileMethod owner goes here."
Video testimonial · paste embed
[Placeholder] The MileMethod owner's story goes here, a few paragraphs in their own words: what running the business felt like before, what changed after, and what it was like to work together.
— Owner, MileMethod
milemethod.app/scoreboard
Client portal · Million Miler Scoreboard
Each client tracks live progress toward 1,000,000 points, with annual fees, credits and approval rate at a glance. Client details anonymized.
milemethod.app/credit-cards
Client portal · Million Miler Blueprint
Every application, bonus deadline and credit limit tracked per client — only their own data, enforced at the database. Card names & dates anonymized.
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